Worldwide Customer Services Awards and Honors

2017

  • Gold Winner for Innovation in Customer Service
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  • Silver Winner for IT Customer Service Department of the Year
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  • Silver Winner for Innovation in Customer Service
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  • Bronze Winner for:
  •  Customer Service
  •    Department of the Year
  •  Support Staffer of the Year
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  • Award of Excellence for iWay BDI Getting Started Lab
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  • Award of Merit for:
  •  PMF Learning Videos
  •  Using WebFOCUS Quick
  •    Data
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2016

  • Gold Winner for Customer Service Team of the Year
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  • Silver Winner for Customer Service Individual of the Year
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  • Silver Winner for IT Customer Service Department of the Year
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  • Silver Winner for Most Customer-Friendly Company of the Year
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  • Bronze Winner for Customer Service Department of the Year
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  • Bronze Winner for Customer Service Department of the Year
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  • Award of Merit for:
  •  RStat Quick Start: Credit
  •    Scoring Tutorial
  •  InfoDiscovery Information
  •    Center
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2015

  • Gold Winner for Customer Service Department of the Year
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  • Silver Winner for Support Team of the Year
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  • Silver Winner for Support Department of the Year
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  • Gold Winner for Support Staffer of the Year
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  • Silver Winner for Customer Service Department of the Year
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  • Bronze Winner for:
  •  Customer Service Team of the Year
  •  Customer Service Executive of the Year
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  • Award of Excellence for:
  •  WebFOCUS App Studio Online Help System
  •  WebFOCUS InfoAssist Getting Started Video Series
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  • Award of Merit for:
  •  Getting Started With WebFOCUS App Studio
  •  WebFOCUS App Studio Reference Guide
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2014

  • Silver Winner for Most Customer-Friendly Company of the Year
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  • Silver Winner for Customer Service Department of the Year
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  • Bronze Winner for Support Staffer of the Year
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  • Read more.

  • Award of Excellence for Creating Financial Reports
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  • Award of Merit for:
    • WebFOCUS Security and Administration
    • WebFOCUS RStat Fact Sheet
    • Introduction to WebFOCUS
    • Developer Studio Application Development Getting Started
    • Creating Compound Reports With Document Composer

For all Information Builders awards and honors, click here.